Question 1

How long has Riversdale Roofing been trading and what makes their experience noteworthy?

Accepted Answer

Riversdale Roofing has been proudly trading for over 40 years, having been established in 1974. This extensive history demonstrates their consistent presence in the roofing industry, operating continuously under the same business name and with the original phone number. As a family business, their expertise spans two generations, ensuring a deep understanding of roofing practices. Furthermore, the business owner, Ian Purssord, personally conducts all site visits and provides quotations, bringing well over 25 years of his own experience to every project. This long standing commitment underpins the reliable advice and quality service Riversdale Roofing offers.

Question 2

What kind of guarantee does Riversdale Roofing offer on their workmanship?

Accepted Answer

Riversdale Roofing provides a robust 15 year written workmanship guarantee on their projects. This guarantee reflects their confidence in the quality of their work, which is carried out by directly employed and trained specialists. The company believes its long history, trading since 1974, makes their guarantees among the most trustworthy available in the industry. Clients can therefore have peace of mind knowing that the craftsmanship and attention to detail provided by Riversdale Roofing are backed by a substantial commitment to durability and excellence. This assurance is a core reason why clients choose their services.

Question 3

Who provides quotations for Riversdale Roofing and what can clients expect from the process?

Accepted Answer

For Riversdale Roofing, clients can expect a direct and transparent quotation process. The company operates without salesmen; instead, every site visit and subsequent quotation is personally carried out by the business owner, Ian Purssord. With well over 25 years of experience in the roofing trade, Mr Purssord ensures that clients receive the right advice tailored to their specific roofing projects. This approach guarantees that the expertise and knowledge are applied directly from the outset. Furthermore, Riversdale Roofing provides free written estimates, coupled with honest advice, allowing clients to make informed decisions about their roofing needs.

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