Cumberland has the best rated roofers in the UK, according to our analysis of 142,852 Google reviews for 3,684 roofers listed on Top Rated Roofers in November 2026. Roofers in Cumberland average 4.93 stars, ahead of Suffolk (4.92) and North Ayrshire (4.92). Across the UK, roofers average 4.84 stars, and 3.2% of their reviews give one star.
Below are the best rated counties and towns, how the four nations compare, what customers praise most and how roofers compare with 11 other trades.
The best rated counties for roofers
Counties with at least 10 listed roofers, ranked by average rating. Every review counts once in the average.
|
Rank |
County |
Average rating |
Firms 4.8 or above |
Firms |
Reviews |
|---|---|---|---|---|---|
|
1 |
Cumberland |
4.93 |
74% |
27 |
1,044 |
|
2 |
Suffolk |
4.92 |
84% |
32 |
866 |
|
3 |
North Ayrshire |
4.92 |
80% |
10 |
710 |
|
4 |
Hertfordshire |
4.92 |
84% |
75 |
2,819 |
|
5 |
Northumberland |
4.91 |
81% |
21 |
906 |
|
6 |
Westmorland and Furness |
4.91 |
69% |
16 |
1,037 |
|
7 |
Berkshire |
4.91 |
88% |
77 |
2,848 |
|
8 |
Buckinghamshire |
4.90 |
87% |
52 |
2,097 |
|
9 |
North Yorkshire |
4.90 |
70% |
37 |
1,883 |
|
10 |
Perth and Kinross |
4.90 |
91% |
11 |
461 |
|
11 |
Essex |
4.89 |
78% |
101 |
3,351 |
|
12 |
Hampshire |
4.89 |
80% |
103 |
2,915 |
|
13 |
Swansea |
4.89 |
86% |
14 |
454 |
|
14 |
Greater London |
4.88 |
78% |
400 |
17,268 |
|
15 |
Cheshire |
4.88 |
76% |
89 |
4,481 |
At the other end of the table, Flintshire (4.64), Herefordshire (4.67) and Lincolnshire (4.71) have the lowest averages of the 65 counties with enough firms to compare. Even there, most reviews are positive.
The best rated towns
Towns with at least 5 listed roofers.
|
Rank |
Town |
County |
Average rating |
Firms |
|---|---|---|---|---|
|
1 |
Basingstoke |
Hampshire |
4.99 |
5 |
|
2 |
Blyth |
Northumberland |
4.99 |
7 |
|
3 |
Hemel Hempstead |
Hertfordshire |
4.97 |
7 |
|
4 |
Aylesbury |
Buckinghamshire |
4.97 |
7 |
|
5 |
Folkestone |
Kent |
4.97 |
5 |
|
6 |
Dartford |
Kent |
4.97 |
7 |
|
7 |
Camden |
Greater London |
4.97 |
13 |
|
8 |
Winchester |
Hampshire |
4.97 |
6 |
|
9 |
York |
North Yorkshire |
4.97 |
14 |
|
10 |
Ipswich |
Suffolk |
4.96 |
9 |
England, Scotland, Wales and Northern Ireland
- England: 4.84 average from 122,004 reviews of 3,181 roofers, with 3.2% at one star.
- Scotland: 4.83 average from 13,020 reviews of 305 roofers, with 3.4% at one star.
- Wales: 4.83 average from 5,893 reviews of 145 roofers, with 3.3% at one star.
- Northern Ireland: 4.81 average from 1,935 reviews of 53 roofers, with 4.0% at one star.
How roofers compare with other trades
Out of the 12 trades on the Top Rated network, roofers rank number 6 for customer rating. The best rated trade is plasterers (4.92) and the lowest is builders (4.68). 71% of listed roofers hold a rating of 4.8 or above, and 47% have a perfect 5.0.
What customers praise most
We read 10,320 recent five-star reviews of roofers and counted how often each theme came up.
- Would recommend: 59.6% of reviews
- Quality of work: 34.9% of reviews
- Professional: 29.6% of reviews
- Friendly and polite: 27.7% of reviews
- Clear communication and advice: 25.7% of reviews
- Quick and responsive: 25.2% of reviews
After "would recommend", the quality of the work is what customers mention most. Price comes up in only 16.0% of five-star reviews, which suggests customers remember the work and the service more than the bill.
The most reviewed roofers
- N Bird & Son Roofing, Solihull: 4.9 from 692 Google reviews
- York Roofing & Guttering, York: 5.0 from 530 Google reviews
- Edinburgh Roofing Services, Edinburgh: 4.8 from 511 Google reviews
- Golden Roofing Expert Ltd, Westminster: 5.0 from 496 Google reviews
- Adrent Roofing Ltd, Surbiton: 4.8 from 463 Google reviews
Using ratings when you hire a roofer
- Look at the number of reviews as well as the score. A typical listed roofer has 22 Google reviews. A 5.0 from a handful of reviews says less than a 4.8 from a few hundred.
- Read the lower reviews and the replies. How a firm handles a complaint tells you a lot.
- Compare firms near you. Our locations pages rank the roofers in every town and county we cover.
How we did this
- Data: Google ratings and star breakdowns for 3,684 roofers listed on Top Rated Roofers, taken in November 2026. Firms are listed when they have an active Google Business Profile, a working website and at least five Google reviews, so the figures describe established firms rather than every roofer in the UK.
- Averages: worked out from each firm's number of one to five-star reviews, so every review counts once. Counties need at least 10 listed firms and towns at least 5 to appear in the tables.
- Praise themes: based on up to three recent five-star reviews per firm, matched against groups of words for each theme.
Journalists can request the full county figures from hello@topratedroofers.co.uk.
Find a top rated roofer near you
3,861 roofers across the UK, each ranked on their Google rating and the number of reviews behind it. Start with your county:
