When buildings insurance pays for a leaking or storm-damaged roof, why wear and tear claims are refused, the evidence a roofer's report should give you and how to complain.
The parts of a pitched and flat roof in plain words, from ridge, hip, valley and verge to rafters, purlins, battens and flashing, so you can read a roofer's quote.
A step by step way to shortlist roofers, compare written quotes, check insurance and accreditation, and agree payment terms that protect you.